Meet Our Team
Here are a few of the KLEBS team members that strive every day to deliver our company mission of “People First.”
Residential Sales and Service Division Manager
After retiring from professional golf in 2005, Rob moved to Alaska to begin a different career in the golf industry. A little over ten years working all things golf in Alaska, he was ready for new challenges and joined KLEBS Heating and Air. Customer service, one of his major attributes, adapted well to the KLEBS philosophy of putting people (specifically the customer) first. As comfort advisor and estimator, Rob works with homeowners all across Southcentral Alaska to ensure every project is exactly what the homeowner needs and wants, while meeting their budget. In true “comfort advisor” fashion, Rob strives to ensure the homeowner has all the knowledge to make a well-informed decision. Continuing to be a factor in the golf industry, Rob ranks among the best golfers in the State of Alaska. His competitiveness in the game motivates him to improve and better himself, which he applies to his career at KLEBS, and ensures that customers rank our service experience the best in the industry.
Production Support Manager
Bill came to KLEBS in 2007 with 14 years of Food & Beverage Warehouse & Warehouse Management experience. Today Bill manages the daily purchasing and deliveries for the construction, commercial service, residential service and residential install divisions. He also assists the commercial estimating department with commercial freight shipping quotes and delivery logistics.
Bill is involved in the educational program established to take potential first-year apprentices and start them at the ground level – learning the basics of construction labor, parts identification, and safety – before they move on to specific trade certification programs offered through KLEBS.
John has been involved in plumbing service in some sort since 1983 when he began working for his father who owned the Roto Rooter franchise in Anchorage. In 1994, he moved on to Mr. Rooter, a more full service company and ultimately moving to KLEBS Mechanical in 2003. He has been a staple of our company ever since. He has formal training in Air Conditioning, various phases of plumbing and heating and procured a Journeyman Plumber card with the state of Alaska in 2009. John enjoys solving the riddles of all things mechanical and that has served him well in this trade. Electrical and plumbing quandaries are the things he feels most comfortable with although over the last 30 years, he has seen “almost” every kind of residential problem.
Kameron came to us in 2014 with numerous years in the construction field – from home renovation plumbing to sheet metal fabrication to steel and aluminum welding. At KLEBS, he rapidly climbed the ladder to his current position of Shop Foreman. His ability to take information from our Project Managers and turn them into the necessary materials needed for our residential and commercial jobs is a highly sought after skillset. In addition to his fabrication duties, he is an integral part of the production support team.
Kameron was born and raised in Alaska and spends much of his spare time hunting, fishing, camping and enjoying the great outdoors.
Brandon Boe has worked for KLEBS Mechanical for over 4 years with duties ranging from technician to installer. Brandon has been in the construction industry for 19 years and has worked in the field in many different arenas. As a Comfort Advisor, he draws from all of his work experience to create the perfect project with the customer in mind all while understanding the budget and needs of the customer.
Lead Customer Service Representative
Kayla is a born and raised Alaskan with over 14 years of Customer Relations experience. After being a hair stylist in the Mat-Su Valley for 8 years she decided to broaden her horizons in a new field and joined the KLEBS team in October of 2018. Eager to learn, Kayla started as a customer service assistant and has excelled in teamwork, customer service and office management. As the lead CSR, her daily tasks include direct communications with customers, dispatching, installation coordination, assisting with accounts payable and providing support to management and employees ensuring productive and efficient daily office operations.
Customer Service Representative
Jessie Nunn has over 15 years experience in customer relations – and helping customers get good help where and when they need it. She is also instrumental in keeping office operations running smoothly, working directly with the production support team, maintaining parts inventory, and dispatching KLEBS experts to homes across the region.