Your company did not cut any corners and provided a robust installation
I want to again thank you and your staff for the excellent work performed on the referenced project [Menard Sports Center Water Softening Equipment]. Although not a large project, your team retrofitted our mechanical room with new water softening equipment tapping into the existing 4-inch water supply line using only a hand drawn schematic diagram provided in the City's Invitation to Bid. As the lower bidder, your company did not cut any corners and provided a robust installation of piping, valves and support brackets in a clean and workman like manner.
ARCHIE GIDDINGS, PE